Roadmap to Leardership

5 tops leadership behaviors
• Communicates meaning
• Genuine caring about people
• External focus
• Awareness of the big picture
• Honest communication
Leadership = Discretionary performance (influencing)
Management = Mandatory performance (deciding)
Should find a balance between the two of them
3 forces to consider when leading:
• Forces within you
• Forces in the team
• Forces in the situation
Adapt management style to people in the team:
• Low competence / Low commitment
o Tell style
 Directing
 Control
 Supervision
• Some competence / High commitment
o Sell style
 Encouraging
 Listening
 Praising
• Some competence / Low commitment
o Consult style
 Coaching
 Get participation
 Get him involved
• High competence / High commitment
o Join style
 Set objectives
 Delegate
 Pass responsibility
Influencing skills:
• Giving praise when earned
• Ask questions
• Set high expectations
• Discuss mistakes
• Let others save face
• Offer support to fix faults
• Talk about your mistakes
• Praise every step forward
• Make others happy to follow you
Conflict development
• Frustration
• Reasoning
• Behavior
• Consequence
Responses to conflict
• Aggression (negative impact)
• Avoidance (could increase complexity and impact)
• Compromise (win loose)
• Collaboration (win win)
Lateral leadership
• Getting things done when you are not the boss
• Involve team
• Solicit inputs
• Solicit collaboration
• Generate trust
• Value everyone’s expertise
• Telling others what to do is not effective